Reviews

We Love to Make Our Customers Smile

When you are choosing a team to help provide critical home services such as air conditioning, heating, electrical, and plumbing, getting feedback from other customers like you can make a huge difference. At Performance Air Conditioning, Electrical & Plumbing, nothing makes us happier than to hear from our customers that we have been accomplishing our goal of providing top-quality workmanship and an unbeatable service experience. Read on to hear more about how we’ve done!

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  • We will definitely use this company again!
    We had a plumbing issue on a Saturday night. When we called, a very nice lady answered the phone and said their technician was still on a big job and wouldn’t be done until late. She scheduled us for Sunday morning. They were very professional, stayed in touch via email and tech called when he was on his way as promised. The service call was VERY reasonable and the charge for work was as well. Tech was polite and efficient. We will definitely use this company again!

    - Marie R.

  • Five-star all the way around

    I thoroughly enjoyed and I'm exceptionally pleased with the courtesy that our technician Joshua had while in my home. I had originally contacted another air conditioning company and for some reason, I went in to look at my air conditioner saw performance air conditioning sticker on there and decided to give them a call and I am a hundred percent not regretting my decision to do that. I will definitely be utilizing performance air conditioning in the future and will definitely let any of my friends and family know about them. I give him a five-star all the way around and appreciate the hard work and the knowledge that Joshua had when he came out to the house and was very thorough of explaining everything that he did and everything that needed to be done.

    - Jennie A.

  • Grateful to have such a good local company

    Performance has been our saving grace as new homeowners in St. Pete. Their technicians are all incredibly professional and very helpful with explaining and helping you prioritize needs of repairs and replacements. Kevin recently serviced our AC - he was helpful, professional, and patiently explained all of his findings and recommendations to help keep our unit functioning at its best. We are grateful to have such a good local company that offers a variety of home services and a membership inclusive of regular maintenance and discounts.

    - Lauren B.

  • Gave an estimate before any work began
    Service was prompt and the technician was courteous and professional. He gave an estimate before any work began which I appreciated. He also phoned me in advance of his arrival so I could meet him at the service location. I give Arron B. and Jake A. 5 stars!

    - Paul G.

  • Professional, had excellent customer service, and fixed the problem
    Kyle was professional, had excellent customer service, and fixed the problem. He made every effort, in every way. Kyle is an excellent representation of performance Air. Will request him in the future.

    - Satisfied Customer

  • Very polite and courteous
    Both men were very polite and courteous. Explained all work that was done. I will refer the company and put flyers in the mail room. Thank you.

    - Jane D.

  • They don't try to oversell or pressure you to buy something

    Very friendly and professional. They don't try to oversell or pressure you to buy something-- they don't have time for nonsense. The guys that come to your home will make you feel comfortable enough. You are safe and are getting a good job done. I recommend this company with all my heart and soul.

    - Satisfied Customer

  • Very thorough and was sure to keep an eye on his completed work
    James was very professional, very detailed and very thorough. His written estimate explained everything that was needed to complete the job. He answered all our questions satisfactorily. Dan came out and spent all day getting the work done, he had to make a trip to Home Depot and was right back here & back to work. He was very thorough and was sure to keep an eye on his completed work, while I filled the tub (nobody in it of course) for a test run. He labeled our circuit box (so much appreciated). Both James and Dan are very appreciated by us. We are very thankful they came to our home for this job.

    - Satisfied Customer

  • We are so delighted with the service
    I couldn't find our service technician on the site. However, Robert Kelly is a tribute to your organization! He called to let us know when he would arrive and he was very punctual. He explained thoroughly the service call agenda and then completed the checklist in a professional manner. We are so delighted with his service that we would like to request his help for all future AC service. Thank you again for sending such an experienced and personable technician to our home!

    - Pat H.

  • Overall, very positive experience.
    James and his helper explained everything he did. He was courteous and spoke in layman's terms. He contacted your A/C people to explain something he found in the attic that they should check when they come out for system upgrades next week. They were very careful around the house, taking great care to avoid any damage to our house. Overall, very positive experience.

    - Jane L.

  • Service crew and office staff is excellent with communication and/or issues
    I have only used them for installation of a new AC and AC check-up so far. There were a couple of issues with the installation of the new unit, but the company successfully completed the job in a fair and timely manner. The salesman was very knowledgeable providing more useful information than other companies. The pricing is fair/comparable, but the service crew and office staff is excellent with communication and/or issues. Thank you!

    - Gary M.

  • So very punctual and professional

    I put in for an estimate on some plumbing work not realizing they were located in Clearwater. Jeremy called me back regarding that request and was so unbelievably helpful. He called his home company and found out that they service our area here in Orlando. He drove out here to do the estimate and was so very punctual and professional. I would, without hesitation, recommend them to anyone and I would recommend that they ask for Jeremy. Thank you so much for your time.

    - Oma S.

  • Left us feeling confident and in good hands

    Chris came for a routine service call on our 15-year old A/C and things escalated rather quickly when we saw the mold on the unit. He didn't scare us into making a decision but walked us through the facts of the matter in a very clear way that set our minds at ease. He spent awhile drawing up an estimate of four options and was incredibly thorough, helpful and kind. We left the experience looking forward to a new and healthier system. Jeremy and Buddy came to install and were very timely, professional and friendly. They took the time to answer all of my questions and left us feeling confident and in good hands. Shawn finished the job with the electrical aspects and truly went above and beyond. There was a small pile of inevitable dust when he was done and instead of sweeping just that pile he essentially swept the entire front room. We are so happy with our choice in Performance Air and can not recommend them highly enough.

    - Adriana G.

  • Your service package is awesome and well worth the money!

    I am so very impressed with the knowledge and courtesy of our service technician Shawn! He totally knew what he was doing and got our electric problems fixed. Highly recommended company also. I was kept updated about arrival time so I could go on with daily life! How refreshing! I will continue to use your services! Your service package is awesome and well worth the money!

    - Kim N.

  • Finally a company that you can count on

    Excellent service, superb communication, finally a company that you can count on, they are reliable and knowledgeable. Their total home care program is very good and I will be signing up for that.

    - Javier C.

  • Every person from the company was professional and hard working
    Performance Air had a huge job to do at my house... replacing yards and yards of corroded iron cast pipes as well as lining and sealing under the house corroded pipes. Every person from the company was professional and hard working. The point people, Austin and Aaron, were excellent and won my trust watching them work. I strongly recommend this company.

    - Barbara M.

  • Knew we would have better service with Performance!
    Randy was great! We even had another quote that was lower but knew we would have better service with Performance! He even did a quick fix for my hot water tank overflow that he noticed was dangerous the way the handyman did it. I look forward to the annual services I also signed up for which has already saved me $$$

    - Tina M.

  • Every step of the process was handled professionally

    We have been using their services for over 3 years and they have always been polite and professional. They are very responsive when needed. Recently we replaced our old air conditioning unit. Every step of the process was handled professionally. They explained our options and installed the new unit quickly. They used protection on floors so they wouldn't be damaged and cleaned up so well, you didn't know they were there.

    - Michael M.

  • Customer for life!

    Mom and Dad had their AC unit installed in 2000 and I inherited their house in 2014. 2015 it was discovered the unit was full of black mold. I called Performance for a free estimate and they were right in the ballpark with the others but with a "Cadillac" Trane unit. I've been extremely happy with it, my power bill was cut in half. Since then I've have used the Electric side of their business to replace a full breaker box and fix hurricane damage and I am very pleased with the service. I also had my water main replaced and a water softener added which I am delighted with. Folks, there are very friendly, professional, courteous and most of all prompt. Customer for life! Thanks guys.

    - Wendy B.

  • Offered up some good suggestions for future maintenance and better air quality

    Victor was our service pro. He was an outstanding technician who not only serviced our air conditioning system, but also offered up some good suggestions for future maintenance and better air quality. Victor was punctual, extremely neat, took measures to put booties on to protect our floors upon entry and cleaned up everywhere he worked before he left our place. Victor was courteous and had a very pleasant personality and was easy to relate to. I would definitely want him back for our next scheduled service call. We signed up for the "A" plan, so we hope to see him for all of our HVAC needs.

    - Donald L.